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Customer No.*

eMail*

Resort Stayed*

Stayed between

  To

Confirmation Voucher No.*

 

 

Please rate your Sterling Experience (Choose Any One)

Your Check-in

Your Room

Food & Drinks

Facilities

Service Quality

Entertainment & Holiday Activities

Your Reservation Procedure

Friendliness of our Reservations Staff

Timely response for your Reservation Request

Availability of requested services like transfers to resort

Your check-in procedure at the resort

Cleanliness of Room while check-in

Amenities in the Room

Food and Beverages at the Resort

Entertainment Options and Holiday Activities at Resort

Travel related Facilities at Resort

Courteousness of the Staff at Resort

Your Check-out from the Resort

Access to our Customer Service Numbers

Our Website

Your overall holiday experience


Any other comments / suggestions for improvement / complaints etc.,

If you have you appreciation for any / some of our staff whom you think have provided exemplary service, please give their names and in what manner they impressed you that will help us reward them as well as create service quality benchmarks to improve our customer satisfaction levels.

 

S.No. Name Department / Function Why you would like to appreciate him / her?
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